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Customer Service Representative

2 months ago

Fayetteville, Arkansas, United States bhagalpuronline Full time

**About Us**

Bhagalpuronline is a leading online platform that connects job seekers with top employers in the region.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

**Key Responsibilities**

• Provide exceptional customer service to clients through various communication channels

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Collaborate with internal teams to resolve customer complaints and improve overall customer experience

• Develop and maintain a thorough understanding of our products and services to effectively address customer needs

• Stay up-to-date with industry trends and best practices in customer service

• Meet or exceed customer satisfaction targets and key performance indicators

**Requirements**

• 12th Pass or equivalent

• 1-10 years of experience in customer-facing roles

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• Strong problem-solving and analytical skills

• Proficiency in English language

**What We Offer**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance