Field Service Technician

19 hours ago


Moline, Illinois, United States Accel Entertainment Gaming Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at Accel Entertainment Gaming. As a Field Service Technician, you will be responsible for maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices. This is a great opportunity to work with a leading gaming company and contribute to the success of our business.

Key Responsibilities
  • Respond to and troubleshoot service calls for equipment repairs in a timely manner
  • Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
  • Provide exemplary customer service
  • Manage inventory to ensure parts are available when repairs are needed
  • Complete all necessary documentation for device entry and logs
  • Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
Requirements
  • High school diploma or equivalent
  • Terminal Handler's License - costs covered by company
  • Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
  • Ability to communicate effectively & follow written or verbal instruction
  • Strong organizational, problem-solving, analytical skills
  • Computer literacy helpful but not required
  • Valid driver's license
  • Minimum of 21 years of age
  • Frequently required to lift/push weights up to 50 pounds
What We Offer
  • Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards
  • Company-supplied vehicle + fuel card
  • Opportunity to work with a leading gaming company

Accel Entertainment Gaming is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.



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