Field Service Technician
19 hours ago
We are seeking a skilled Field Service Technician to join our team at Accel Entertainment Gaming. As a Field Service Technician, you will be responsible for maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices. This is a great opportunity to work with a leading gaming company and contribute to the success of our business.
Key Responsibilities- Respond to and troubleshoot service calls for equipment repairs in a timely manner
- Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
- Provide exemplary customer service
- Manage inventory to ensure parts are available when repairs are needed
- Complete all necessary documentation for device entry and logs
- Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
- High school diploma or equivalent
- Terminal Handler's License - costs covered by company
- Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
- Ability to communicate effectively & follow written or verbal instruction
- Strong organizational, problem-solving, analytical skills
- Computer literacy helpful but not required
- Valid driver's license
- Minimum of 21 years of age
- Frequently required to lift/push weights up to 50 pounds
- Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards
- Company-supplied vehicle + fuel card
- Opportunity to work with a leading gaming company
Accel Entertainment Gaming is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.
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