Mechanic Coordinator Specialist

4 days ago


Moreno Valley, California, United States Penske Truck Leasing Full time
Key Responsibilities:

The Mechanic Coordinator Specialist is a critical role in our Reno branch, focused on delivering exceptional customer service and ensuring the efficient maintenance of Penske Rental units.

Main Tasks:

  • Develop daily and weekly workforce plans to maximize customer satisfaction and productivity.
  • Communicate with customers regarding maintenance updates, changes to schedule or work, billing concerns, or to resolve service issues.
  • Ensure all Penske Rental units are properly maintained and prepared for customers.
  • Hold vendors accountable for quality and adherence to schedule for outside work.
  • Provide exceptional customer service, ensuring customers are satisfied and will return for additional business.
  • Maintain shop productivity by optimizing the work plan.
  • C coordinate with district billing clerks as necessary.
  • Perform other projects and tasks as assigned by supervisor.
Qualifications and Requirements:

To be successful in this role, you will require:

  • 2 years of customer service experience.
  • At least 1 year of hands-on mechanical experience.
  • 2 years of supervisory experience (preferred).
  • At least 2 years of service department administration experience (preferred).
  • A high school diploma or equivalent.
  • An Associates Degree, Technical School Degree, or Bachelors Degree (preferred).
  • ASE certification (preferred).
  • Prior experience with service scheduling programs and diagnostic programs (preferred).
Working Conditions and Benefits:

You will be required to:

  • Understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management.
  • Adhere to DOT, OSHA, and all Penske safety and maintenance policies.
  • Regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Compensation and Schedule:

This role offers a competitive salary of $27.50 per hour and a regular Monday-to-Friday schedule from 2:30pm to 11pm.



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