Medical Assistant

1 week ago

Brentwood, Tennessee, United States Heritage Medical Associates Full time
Job Summary

This position performs routine clerical, administrative, and clinical duties within the scope allowed for TN state law. The Medical Assistant will be assigned to a specific clinic/provider and/or float to various clinics/providers based on business needs. The ideal candidate will demonstrate the ability to work collaboratively and effectively with physicians, providers, fellow team members, patients, and the general public in the performance of all job duties.

Responsibilities
  • Gathers clinical data and maintains documentation in the clinical record to ensure accurate tracking of medical treatment.
  • Notifies physician/provider and/or the Registered Nurse immediately of patient's status, pending lab test results, and any abnormal data/complaints observed or obtained from the patient.
  • Triages patients appropriately and informs physician/provider of issues in a timely manner.
  • Prepares and administers medication, allergy serum, immunizations, O2, treatments, tests as ordered.
  • Conducts CLIA waived testing and follows established lab protocol/guidelines.
  • Handles various specimens/cultures and infection control in the handling and disposing of infectious/hazardous waste.
  • Assists physician and/or provider with patient encounter including patient education/instruction, lab tests, results, reports, etc.
  • Maintains sample medications and ensures sample medication and other medication and supplies are adequately stocked and maintained in locked/secured areas.
  • Performs all job duties listed in this job description, as well as, other related duties as assigned/directed in a manner that ensures timely completion of clinic workflows, clinic operations, and navigating the patient through their encounter.
Administrative Responsibilities
  • Ensures sterile instrument processing is completed timely in accordance with established protocol and manufacturer recommendations.
  • Schedules patient appointments by obtaining demographic information, informing patient of financial liability, understanding Alert Notes, informing patient of prep required for procedures/labs, and obtaining necessary consent forms.
  • Verifies provider insurance participation via referral website, HMA Insurance Analysts, and other applicable sources.
  • Accurately utilizes the Appointment Management in PM including working bump, no-shows, cancellations, confirmations and wait lists and track initial specialist office visit appointment to ensure patients keep an appointment.
  • Schedules patients for tests, as ordered, and informs them as to what to expect.
  • Completes patient referrals and authorizations in a timely manner prior to the patient's appointment and follows-up on pre-authorizations prior to the procedure.
  • Timely follow-up on referrals and procedures in Orders Management.
  • Utilizes insurance websites to obtain benefit information, referrals, pre-authorizations, etc.
  • Tracks all diagnostic studies to ensure results are received and patients informed of results as directed by the physician and/or the provider.
Requirements
  • High School Diploma or Equivalent.
  • Possess a Degree, Diploma or Certificate of Completion from an accredited Medical Assistant training program (or accredited nursing program) or have a minimum of 1-year prior experience functioning as a Medical Assistant in a clinic/hospital setting.
  • Current Cardiopulmonary Resuscitation (CPR) certification.
  • Valid TN Driver's License and Proof of Valid Automotive Insurance (if working as a float).

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