Print Production Specialist

2 weeks ago


Marquand, Missouri, United States Canon U.S.A., Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Print Production Specialist to join our team at Canon U.S.A., Inc. As a key member of our print center, you will be responsible for providing exceptional customer service and solutions for clients' copy/print needs.

Key Responsibilities
  • Review, prioritize, and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.
  • Ensure that output is quality-checked and accurately meets the instructions as submitted.
  • Deliver print jobs within established timeframes and maintain logs of all work submitted and completed, including service logs.
  • Responsible for minor maintenance of reproduction equipment by solving paper jams, placing service calls, and conducting routine cleaning.
  • Take meter readings of each duplicating machine on a daily basis and monitor inventory of print supplies, stock paper, and toners.
  • Inform clients of estimated completion time, unclear instructions, delays in service, or when a specific service cannot be provided, and work with clients to resolve complaints to their satisfaction.
  • Assist in opening and closing the print center and help keep the center neat and professional-looking.
  • Where high-speed, high-volume digital publishing printers are used, make adjustments to image quality, create folders and directories for print-on-demand orders, and perform specialized printing tasks as requested by clients.
  • Prepare monthly production and volume reports to measure productivity and prepare billing charges.
Qualifications
  • High school diploma or equivalent.
  • 1-5 years of experience working directly in a print center.
  • Some familiarity with general job functions and minimal understanding of detailed aspects of the job.
  • Knowledge of machine operations from low to high volume high-speed duplicating equipment.
  • Proficiency in using a variety of reproduction-related equipment and systems.
  • Close supervision involving detailed instructions and constant checking on work performance.
  • Excellent customer service, professional attitude, and appearance are a must.
  • Ability to work overtime and meet deadlines.
  • Ability to follow directives and handle physical demands.
  • Possess strong communication skills.
What We Offer

We offer competitive pay and benefits, comprehensive training and development programs, a company focused on creating a positive work and client environment, and employee discounts on entertainment, products, and services nationwide.


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