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Head of Finance and People Operations

2 months ago

Philadelphia, Pennsylvania, United States Suitable Full time

Role Overview:

Suitable is on the lookout for a Finance and Human Resources Director to become a pivotal member of our expanding team. This individual will be the inaugural Operations hire, dedicating substantial effort to the strategic planning, execution, and success of our operational initiatives, focusing on both HR and Finance. As our organization scales, this role will evolve, offering opportunities to expand the operations team. Comprehensive training and support will be provided to ensure the candidate's success. We have a structured onboarding process and will allocate ample resources to facilitate achievement in this position. Candidates should possess a quantitative mindset complemented by strong interpersonal skills to meet objectives.

Ideal Candidate Profile:

The ideal candidate will have 3-5 years of mid-level HR experience, demonstrating solid financial expertise. You are a natural collaborator, always exploring innovative strategies to enhance team dynamics, foster community, and cultivate a high-performance culture. A passion for numbers is essential, and previous experience in bookkeeping is a plus. You are driven and committed to achieving results, continuously seeking personal and professional growth. In addition to your HR capabilities, you possess strong mathematical skills, enabling you to establish invoicing systems, scale onboarding processes, and assertively hold team members accountable. You excel at solving complex challenges and thrive in collaborative environments. If you are an HR expert with a keen interest in finance and operations, eager to contribute to a dynamic SaaS organization in a burgeoning tech landscape, this opportunity is for you.

Key Responsibilities:

  • Serve as the first Operations hire and resident expert in HR and Finance.
  • Design and implement a comprehensive employee onboarding, engagement, and development program.
  • Deploy an HR technology stack to enhance compliance, benefits, and payroll processes.
  • Collaborate with our part-time CFO to manage financial operations, including invoicing, bookkeeping, and revenue projections.
  • Become proficient in Hubspot CRM, establishing deal pipelines and generating sales reports.
  • Maintain an organized and accurate contracts database.
  • Oversee the customer renewal process and manage accounts receivable.
  • Meet assigned operational goals consistently.
  • Assist in planning our annual user conference.
  • Undertake any necessary tasks to support operational efficiency.
  • Generate monthly reports detailing progress, achievements, and recommendations.
  • Stay informed about HR laws and compliance changes, adapting our HR strategy as needed.

Qualifications:

  • A minimum of 3 years of HR experience, preferably in B2B/SaaS environments or startups.
  • Demonstrated financial expertise, particularly in bookkeeping, invoicing, and SaaS metrics.
  • Strong proficiency in Hubspot CRM and experience in creating sales funnel and conversion reports.
  • Familiarity with Maxio, Quickbooks Online, and equivalent HR platforms.
  • Assertive with a strong ability to hold others accountable.
  • Excellent written and verbal communication skills.
  • Detail-oriented with a passion for working in the intricacies of operations.
  • Ability to thrive in a small, high-performing team.
  • Capable of managing multiple projects simultaneously.
  • Highly organized and professional.

Preferred Qualifications:

  • Experience in EdTech companies or startups.
  • Strong interpersonal skills.
  • Background in performance management.
  • Experience in office management.
  • Understanding of various operational aspects.
  • Experience in remote or hybrid work environments.
  • Experience in planning corporate events and retreats.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Stock options contingent on performance.
  • Paid time off and sick leave.
  • Minimal travel requirements.
  • Flexible work-from-home arrangements.
  • Comprehensive health insurance, including dental and vision.
  • Company-sponsored retirement plan.
  • Celebratory cake on your birthday.
  • Exciting company merchandise.

About Suitable:

Suitable is a technology company focused on enhancing student engagement in extracurricular activities at universities. We assist institutions in analyzing participation data to identify activities that lead to improved student outcomes, such as starting salaries, retention rates, and overall satisfaction.