Teller - Catskill Branch, NY

4 weeks ago


Catskill, New York, United States Trustco Bank Full time
Job Summary

Trustco Bank is seeking a skilled Banking Professional to join our team at the Catskill Branch. As a Teller, you will be responsible for providing exceptional customer service, accurately and efficiently completing customer transactions, and following all bank operational and security policies and procedures.

Key Responsibilities

Accepts deposits, verifying cash and endorsements and issue receipts.
Cashes checks.
Cross-sells the Bank's products and services.
Process credit card payments.
Issues money orders and bank checks.
Accepts loan payments.
Process night deposit bags.
Admits customers to safe deposit boxes.
Answers customer inquiries and provides balances.
Balances transactions at end of the day and verifies cash totals.
Balances Automated Teller Machines.
Maintains reports and logs for record retention.

Requirements

High School Diploma or equivalent education or experience.
Customer service experience.
Cash handling experience.
Effective verbal communication skills.
Well organized with the ability to manage multiple tasks.
Ability to work well in small groups.

Preferred Qualifications

Previous banking experience.

Work Environment

This is a full-time position with a varied schedule, including weekends. Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. Occasional travel may be required. The physical demands of this position include the ability to lift 10 to 20 lbs, stand for long periods of time, and use hands to operate office machines. The work environment is typical of a retail banking setting, with ambient room temperatures, lighting, and equipment.

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