Customer Service Agent

3 weeks ago


Union, Kentucky, United States Innovative Cleaning Services Full time

Company Overview

Innovative Labor and Cleaning is a reputable organization seeking a dedicated Customer Service Representative to join our team in a part-time capacity.

Job Description

This role involves delivering exceptional customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.

Responsibilities:

  • Answering phone calls and responding to customer inquiries
  • Taking incoming applications and maintaining organized files for employees and clients
  • Ensuring timely submission of employee time sheets for payroll processing
  • Performing various office errands and duties as needed

Requirements:

  • A customer-first mindset with a focus on delivering high-quality service
  • Excellent communication and problem-solving skills
  • Punctuality and reliability in meeting scheduled hours (Monday-Friday, 12pm-5pm)

Compensation:

$14.00 per hour, competitive pay for a part-time position



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