Automotive Service Manager

2 weeks ago


MI United States Midas Full time
Job Title: Automotive Service Advisor

At Midas, we are committed to delivering exceptional service to our customers. As an Automotive Service Advisor, you will play a key role in ensuring that our customers receive the best possible experience.

Responsibilities:
  • Customer Service: Deliver exceptional customer service by listening and consulting with customers to understand their needs.
  • Service Coordination: Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
  • Estimating and Pricing: Deliver and discuss pricing estimates with customers, promoting shop service specials.
  • Team Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide excellent service to our customers.
  • Facility Management: Maintain inventory counts, ensure overall cleanliness and organization of the facility.
Qualifications:
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.

Midas is a leading provider of automotive services, and we are committed to developing career paths and building relationships within the communities we serve. As an Automotive Service Advisor, you will have the opportunity to grow and develop your expertise with Midas, while delivering exceptional service to our customers.



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