Rug Care Specialist

2 weeks ago


Dallas, Texas, United States Loloi Full time

About Loloi Rugs, a leading manufacturer of rugs, pillows, and throws for the thoughtfully layered home.

We're looking for a skilled Rug Care Specialist to join our team in Dallas, TX. This role requires strong customer service skills, attention to detail, and ability to multitask.

Job Description:
  1. Assist customers with rug-related inquiries and issues
  2. Maintain accurate records of customer interactions and correspondence
  3. Collaborate with internal teams to resolve customer complaints and concerns
  4. Provide expert advice on rug care and maintenance
  5. Process orders and shipments efficiently and accurately

The ideal candidate will have a High School Diploma or equivalent, and 2+ years of experience in a customer-facing role.

We offer a salary of $50,000 - $70,000 per year, based on experience, plus benefits including health, dental, and vision insurance, paid parental leave, and 401(k) with employer match.

Loloi Rugs is an equal opportunity employer committed to diversity and inclusion.



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