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Phlebotomy Team Lead

2 months ago

Roanoke Rapids, North Carolina, United States Labcorp Full time

This site requires workers to be vaccinated for COVID-19. Labcorp will consider reasonable accommodations if you are in need of an exemption due to a medical contraindication/disability or sincerely-held religious belief.

Requirements:

  • High school diploma or equivalent is required
  • Associates or Bachelor's degree preferred
  • Phlebotomy certification from an accredited agency is a plus
  • Previous experience as a phlebotomist; 4 years is preferred
  • Prior supervisor experience strongly preferred
  • Demonstrated leadership skills and the ability to lead others
  • Ability to effectively manage time and prioritize duties
  • Excellent verbal and written communication skills
  • Valid driver's license and good driving record
  • Working knowledge of MS Office

Job Responsibilities:

  • Supervise a team of phlebotomists working in Patient Service Centers and/or physician's offices
  • Manage patient flow, wait times, and inventory levels and information logs
  • Monitor monthly productivity and report any deviations as necessary
  • Coordinate phlebotomists' schedules through resourceful and creative thinking
  • Perform operational duties such as payroll, monthly schedules and performance appraisals
  • Partner with Human Resources regarding employee relations issues and disciplinary actions
  • Hire and train phlebotomists to fill any open positions
  • Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
  • Provide exceptional customer service to all patients and clients
  • Assist in the set-up of new Patient Service Centers or Client Offices
  • Provide resolution of any patient or client issues
  • Perform, collect and prepare specimens when needed
  • Travel to additional sites as necessary

Labcorp's Commitment to Diversity and Inclusion:

Labcorp is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. We do not tolerate harassment or discrimination of any kind and make employment decisions based on the needs of our business and the qualifications of the individual.