Greeter

4 weeks ago


Austin, Texas, United States Omni Hotels Full time

Job Summary:

Omni Hotels & Resorts is seeking a Greeter to provide exceptional customer service to guests and members at the beautiful Barton Creek Country Club. As a key member of our team, you will be responsible for greeting guests, seating them, and ensuring a seamless dining experience.

Responsibilities:

  • Greet guests and members entering the restaurant with a pleasant smile and superior customer service.
  • Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
  • Introduce and assign server to guests.
  • Thank every guest upon departure, and invite them to return.
  • Control heavy volume at Restaurant entrance.
  • Section off any reservations and server section.
  • Monitor dining rooms for seating availability, service, safety, cleanliness, and well-being of restaurant guests.
  • Assist servers when needed.
  • Answer phone and record reservations. Handle all call-in orders.
  • Effectively communicate reservations to MOD and Chef.
  • Maintain knowledge of the resort property.
  • Inform guests about daily and weekly specials.
  • Tend to and anticipate guests' needs.
  • Restock silverware.
  • Responsible for familiarization of the menu.
  • Perform and complete shift checklist.
  • Attend department meetings and other required company training.
  • Perform any other duties as assigned by the restaurant manager.

Requirements:

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
  • Prior customer service experience preferred.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Must have and maintain current Texas Food Handlers and TABC certifications.
  • Must be able to multitask.
  • Must be able to work flexible shifts, including nights, weekends, and holidays.
  • MICROS Experience preferred.

About Omni Hotels & Resorts:

Omni Hotels & Resorts is an equal opportunity employer. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.



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