Greeter
4 weeks ago
Job Summary:
Omni Hotels & Resorts is seeking a Greeter to provide exceptional customer service to guests and members at the beautiful Barton Creek Country Club. As a key member of our team, you will be responsible for greeting guests, seating them, and ensuring a seamless dining experience.
Responsibilities:
- Greet guests and members entering the restaurant with a pleasant smile and superior customer service.
- Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
- Introduce and assign server to guests.
- Thank every guest upon departure, and invite them to return.
- Control heavy volume at Restaurant entrance.
- Section off any reservations and server section.
- Monitor dining rooms for seating availability, service, safety, cleanliness, and well-being of restaurant guests.
- Assist servers when needed.
- Answer phone and record reservations. Handle all call-in orders.
- Effectively communicate reservations to MOD and Chef.
- Maintain knowledge of the resort property.
- Inform guests about daily and weekly specials.
- Tend to and anticipate guests' needs.
- Restock silverware.
- Responsible for familiarization of the menu.
- Perform and complete shift checklist.
- Attend department meetings and other required company training.
- Perform any other duties as assigned by the restaurant manager.
Requirements:
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
- Prior customer service experience preferred.
- Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
- Must have and maintain current Texas Food Handlers and TABC certifications.
- Must be able to multitask.
- Must be able to work flexible shifts, including nights, weekends, and holidays.
- MICROS Experience preferred.
About Omni Hotels & Resorts:
Omni Hotels & Resorts is an equal opportunity employer. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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