Arriba Abajo | Restaurant Lead Host | Full-Time

9 hours ago

Austin, United States Thompson Austin - 5th and Brazos Full time
The Role

Thompson Lead Hosts (Restaurant Lead Host) is responsible for creating a positive first impression and enhancing the dining experience by providing friendly, efficient service. This leadership role involves welcoming guests, managing table accommodations, offering menu recommendations, and ensuring guest satisfaction. If you have experience as a restaurant host or hostess, your skills will be highly valued in this position.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our cantina-themed restaurant, Arriba Abajo, a 13,000 sq ft. indoor and outdoor oasis as well as 5 th Street Diner + Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box.

The Benefits & Perks

We have you covered with an awesome rewards package Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more

Responsibilities

• Welcome guests in a warm and friendly manner, setting the tone for their dining experience.

• Manage table assignments and seating arrangements to optimize the dining room flow and guest satisfaction.

• Provide guests with menu recommendations and share knowledge about the restaurant's offerings.

• Act as the final point of contact for guests, ensuring all their dining needs are met and their experience is satisfactory.

• Lead, train, and support other greeters and hosts/hostesses, ensuring they are equipped to meet service standards.

• Coordinate with the restaurant management team to implement efficient seating strategies and manage waitlists.

• Address and resolve any guest concerns promptly and professionally.

• Maintain a thorough knowledge of the restaurant's menu, special promotions, and operational details.

• Ensure that the greeter stand is organized and that an adequate stock of backup menus are readily available.

• Ensure that opening and closing greeter checklists and duties are being completed.

• Adhere to all sequence of service steps with a focus on maintaining Forbes Standards.

  • Arriba Abajo Restaurant Host | Full-Time

    1 week ago

    Austin, United States HYATT Hotels Full time

    The Role Arriba Abajo is a Cantina-themed Bar and Restaurant, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and...

  • Arriba Abajo | Restaurant Lead Host | Full-Time

    2 weeks ago

    Austin, United States HYATT Hotels Full time

    The Role Thompson Lead Hosts (Restaurant Lead Host) is responsible for creating a positive first impression and enhancing the dining experience by providing friendly, efficient service. This leadership role involves welcoming guests, managing table accommodations, offering menu recommendations, and ensuring guest satisfaction. If you have experience as a...

  • Arriba Abajo Host

    3 weeks ago

    Austin, Texas, United States Hyatt Full time

    About the RoleThe Thompson Lead Host is responsible for creating a positive first impression and enhancing the dining experience by providing friendly, efficient service. This leadership role involves welcoming guests, managing table assignments, offering menu recommendations, and ensuring guest satisfaction.About the HotelsThompson Hotels offer a unique and...

  • Arriba Abajo Restaurant Busser | Full-Time

    2 weeks ago

    Austin, United States HYATT Hotels Full time

    The Role Arriba Abajo is a Cantina-themed Bar and Restaurant,, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and...

  • Arriba Abajo | Restaurant Server | Full-Time

    1 month ago

    Austin, United States HYATT Hotels Full time

    The Role Restaurant servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The ideal candidate will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. The restaurant servers are an integral part of creating a memorable stay for our guests through...

  • Arriba Abajo

    2 months ago

    Austin, United States HYATT Hotels Full time

    The Bar Porter is responsible primarily for ensuring the bars are fully stocked. This person must have good communication skills as well as the ability to lift a moderate amount of weight. This is a fast paced position that will involve constant customer interaction. Click here to spend a 'day in the life' of a hospitality professional at a full-service...

  • Arriba Abajo Bartender

    5 months ago

    Austin, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bartenders are responsible for providing libations and offering customized recommendations. The right person should be familiar with the latest in mixology, bar equipment, and sanitation...

  • Arriba Abajo | Bartender | Part-Time

    1 month ago

    Austin, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bartenders are responsible for providing libations and offering customized recommendations. The right person should be familiar with the latest in mixology, bar equipment, and sanitation...

  • Restaurant Host

    4 weeks ago

    Austin, Texas, United States Hyatt Full time

    About the RoleAs a Thompson Lead Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your warm and friendly demeanor will make our guests feel welcome and valued.Key Responsibilities• Manage table assignments and seating arrangements to optimize the dining room flow and guest satisfaction.• Provide...

  • Restaurant Host

    4 weeks ago

    Austin, Texas, United States Entertainment Promotions Full time

    Job Title: Restaurant HostAt Entertainment Promotions, we are seeking a highly skilled and enthusiastic Restaurant Host to join our team. As a Restaurant Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Provide exceptional customer service, ensuring...

  • Restaurant Host

    4 weeks ago

    Austin, Texas, United States Hyatt Full time

    About the RoleAs a Thompson Lead Host, you will be the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for managing table assignments, providing menu recommendations, and ensuring guest satisfaction.Key ResponsibilitiesWelcome guests in a warm and friendly manner, creating a positive first...

  • Host

    2 weeks ago

    Austin, United States BJs Restaurant & Brewhouse Full time

    BJ's Restaurant & Brewhouse - 10515 Mopac Expressway [Restaurant Associate / Greeter / Team Member] As a Host at BJ's Restaurant & Brewhouse, you'll: Provide a gold-standard for first and last impressions; Greet each guest with a warm and genuine smile; Maintain accurate and even seating in the dining room; Effectively communicate and manage dining room wait...

  • Host - Anthem - A Tex-Asian Pub

    3 weeks ago

    Austin, Texas, United States Flagship Restaurant Group Full time

    Host Opportunity at Flagship Restaurant GroupWe are seeking a skilled and enthusiastic Host to join our team at Flagship Restaurant Group. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Manage the waitlist and seating process to ensure a...

  • Restaurant Host

    2 weeks ago

    Austin, Texas, United States Concord Hospitality Full time

    We are seeking a highly motivated and enthusiastic Restaurant Host to join our team at Concord Hospitality. As a Restaurant Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your friendly and welcoming demeanor will make our guests feel valued and appreciated.Key Responsibilities:Provide exceptional...

  • Host - Blue Sushi Sake Grill - Austin

    4 weeks ago

    Austin, Texas, United States Flagship Restaurant Group Full time

    Job OverviewWe are seeking a charismatic and organized Host to join our team at Blue Sushi Sake Grill in Austin. As a Host, you will be the first point of contact for our guests and will play a crucial role in creating a welcoming and memorable experience.Key ResponsibilitiesManage the host stand, ensuring a smooth and efficient flow of guestsCommunicate...

  • Host - Create Memorable Guest Experiences

    3 weeks ago

    Austin, Texas, United States Flagship Restaurant Group Full time

    Host Role OverviewAs a host at Flagship Restaurant Group, you will be the first point of contact for our guests, setting the tone for a memorable dining experience. Your primary responsibility will be to manage the flow of the restaurant, ensuring tables are seated efficiently and guests feel welcome.Key Responsibilities:Greet Guests Warmly: Create a...

  • Restaurant Host

    5 months ago

    Austin, United States Entertainment Promotions Full time

    Primary Job Duties: •Provide a pleasant greeting and a smile to all guests as they arrive including opening doors when possible •Seat guests as quickly as possible in the proper section based upon seating rotation instructions from the Restaurant Supervisor. •Monitor existing reservations and schedule future restaurant reservations following the...

  • Restaurant Host

    2 months ago

    Austin, United States Entertainment Promotions Full time

    Primary Job Duties: •Provide a pleasant greeting and a smile to all guests as they arrive including opening doors when possible •Seat guests as quickly as possible in the proper section based upon seating rotation instructions from the Restaurant Supervisor. •Monitor existing reservations and schedule future restaurant reservations following the...

  • Host - Anthem - A Tex-Asian Pub

    4 weeks ago

    Austin, Texas, United States Flagship Restaurant Group Full time

    Be a Part of Our Dynamic TeamWe're seeking a charismatic and organized Host to join our team at Anthem - A Tex-Asian Pub. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Manage the waitlist and seating process with efficiency and courtesyAssist with take-out orders...

  • Host

    2 weeks ago

    Austin, United States California Pizza Kitchen Full time

    Address: 3401 Esperanza Xing Spc. E01 - [Restaurant Host / Team Member] As a Host @ CPK you will: Interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience; Manage the wait time process and computer seating system; Lead guests to their tables- seat- distribute menus- and introduce server; Answer phones and...