VMware Horizon VDI Infrastructure Specialist

4 days ago


Plano, Texas, United States Altice USA Full time
VMware Horizon VDI Administrator

At Optimum, we're seeking a skilled VMware Horizon VDI Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for the management and operation of our VMware Horizon Virtual Desktop Infrastructure (VDI).

Key Responsibilities:
  • Serve as a Level 2 escalation point for the Service Desk, providing support for a diverse end-user population.
  • Oversee the VMware Horizon VDI environment, including provisioning hosts, remediating hosts, and setting up virtual machines.
  • Perform patching, maintenance, and troubleshooting of UAGs, Connection Servers, and vCenters.
  • Maintain working knowledge of ESXi hosts, clusters, and vSAN.
  • Manage App Volumes, DEM, and have applicable knowledge of Microsoft Active Directory and GPO.
  • Manage the creation and maintenance of VDI Master Images - Win 10/11 base OS and business-specific applications.
Requirements:
  • Associate degree or above in an IT-related field or equivalent work experience.
  • Minimum of 3 years of technical experience with Microsoft O/ M365.
  • Strong troubleshooting skills and direct end-user support experience.
  • Active Directory knowledge required for security group membership and account troubleshooting issues related to VMware access.
  • RDS Application support and maintenance.
  • Windows OS support and troubleshooting.

We're committed to empowering our employees to take responsibility and embrace proactive problem-solving. Our four core pillars - Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise - shape our culture and define Optimum as a place of excellence, trustworthiness, and thriving community. If you're driven to succeed and ready to embark on a thrilling career, seize this opportunity today and join our winning team.



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