Logistics Coordinator

2 weeks ago


Hickory, North Carolina, United States Feetures Full time
Job Title: Logistics Coordinator

We are seeking a highly motivated and detail-oriented Logistics Coordinator to join our Operations team at Feetures. As a key member of our team, you will be responsible for coordinating domestic routing processes for inbound and outbound shipments at our Hickory Distribution Center.

Key Responsibilities:
  • Coordinate with Customer Service and Warehouse to manage bulk order shipments and processes for our national partners.
  • Own and manage routing guides and communicate/collaborate with the Logistics Manager and Operations team about changes made by national customers in shipping processes.
  • Run reports, apply information in shipping processes, and bridge communications between departments.
  • Coordinate with Inbound/Outbound and Purchasing Coordinator to manage LTL outbound shipments.
  • Works with warehouse team to ensure timely shipments according to vendor/partner routing procedures, labeling, and packing requirements.
  • Track research, and handle disputes and chargebacks related to shipping/labeling issues for national partners.
  • Consistently collaborate with Finance, Customer Service, and Operations departments, and own communications with national partners and customers.
  • Review purchase orders and shipping documents to ensure accuracy.
Requirements:
  • Ability to maintain and adhere to deadlines
  • Strong computer/software skills—specifically MS Office Suite (heavy Excel and Word).
  • Ability to acclimate and adapt to ERP and WMS systems.
  • Ability to learn multiple routing systems required by national partners.
  • Strong attention to detail and follow through.
  • Strong email, phone and in-person communication skills
  • Ability to cross train and adapt to a changing environment.
  • Strong problem-solving skills.
  • Strong organizational skills.
  • Previous experience in routing and shipping is encouraged (1+ years)
  • Experience commensurate with job requirements is required
Benefits:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurance
  • 401(k) with company match
Additional Perks:
  • Parking provided (Charlotte office and onsite at Hickory office)
  • DEIB team
  • Employee Engagement team
  • Monthly stipend to pursue/maintain an active lifestyle

Feetures is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.


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