IT Support Specialist

4 weeks ago


Whitestone, New York, United States Restaurant Depot Full time
Job Summary

Restaurant Depot is seeking a skilled IT Help Desk Support professional to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems, desktops, and peripherals.

Key Responsibilities
  • Provide technical support and assistance to users via phone, email, and in-person
  • Install, configure, and troubleshoot computer hardware and software
  • Perform routine maintenance tasks to ensure optimal system performance
  • Diagnose and resolve complex technical issues
  • Collaborate with other IT professionals to resolve technical issues
Requirements
  • 20% travel ability
  • Ability to work flexible hours, including weekends and evenings
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • A+ Certification
Qualifications
  • Bachelor's Degree in Information Systems or related field
  • 2+ years of experience in IT support or related field
  • Strong knowledge of computer hardware and software
  • Ability to work independently and as part of a team

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