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Recovery Support Advocate

2 months ago


Redwood City, California, United States Telecare Corporation Full time

At Telecare Corporation, we proudly offer over 300 Peer roles that leverage lived experiences to foster growth within our organization. We have established a career progression specifically designed for our Peer Workforce.

Your Role in Transforming Lives

As a Recovery Support Advocate, you will engage and motivate individuals, facilitating impactful discussions that empower them to identify, develop, and achieve their personal recovery objectives. You will also provide valuable insights to the team, promoting and reinforcing Telecare's Recovery Culture as outlined by the Telecare Recovery Centered Clinical System (RCCS). This approach ensures that each individual's perspective and preferences are acknowledged, understood, and integrated into our services and self-help initiatives. Furthermore, you will be equipped to handle critical situations with advanced engagement and de-escalation techniques, ensuring a supportive environment for those facing mental health or addiction challenges.

Available Shifts:

  • Full-Time Morning: 7:00 AM to 3:30 PM, Sunday through Thursday or Tuesday through Saturday
  • Short-Hour Morning: 7:00 AM to 3:30 PM, Friday and Saturday OR Sunday and Monday
  • Full-Time Evening: 3:00 PM to 11:30 PM, Friday through Monday
  • Short-Hour Evening: 3:00 PM to 11:30 PM, Friday and Saturday OR Sunday and Monday

The anticipated starting wage range is $25.76. Telecare applies geographic differentials to its pay scales, and the compensation for this role will reflect the geographic location from which it is performed. Starting pay will be commensurate with relevant experience exceeding the minimum qualifications.

Essential Qualifications (Must Have):

  • High School Diploma or GED
  • Successful completion of Peer Support Training / Certified Peer Specialist or Peer Employment Training within one year of hire
  • Experience as a beneficiary of the Behavioral Health system or demonstrated lived experience as a parent or primary caregiver of someone with behavioral health needs
  • Valid and current driver's license, along with personal vehicle insurance listing you as a driver
  • Willingness to utilize the company vehicle for transporting clients to appointments and group sessions

Benefits Offered:

  • Paid Time Off: 16.7 days for Full-Time Employees in the first year
  • Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
  • Complimentary CEUs, free Supervision for BBS Associate License, coaching, and mentorship
  • Online University Tuition Discount and Company Scholarships
  • Comprehensive Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

Join Our Compassionate Team

Telecare's mission is to provide exceptional and effective behavioral health services that engage individuals in reclaiming their health, hopes, and aspirations. We are committed to advancing cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and individuals from all belief systems.

The San Mateo Mobile Crisis Response Team (MCRT) aims to deliver crisis services to community members through a dedicated team of mental health professionals, involving law enforcement only when absolutely necessary. This presents an exciting opportunity to enhance essential crisis care in San Mateo County in a manner that is safe, accessible, and compassionate. Our objectives include providing the necessary support to individuals and minimizing unnecessary law enforcement involvement, emergency room visits, and hospitalizations.

Equal Opportunity Employer

*Benefits may vary by location and position type.

A full job description will be provided if selected for an interview.

Peer Employment, Peer Workforce

If this job posting mentions any sign-on bonus, internal applicants and those employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to such information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.