Night Audit Associate

4 days ago


Kenner, Louisiana, United States Hilton New Orleans Airport Full time
Job Summary

We are seeking a highly skilled Night Audit to join our team at Hilton New Orleans Airport. As a Night Audit, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, while providing exceptional guest service.

Key Responsibilities
  • Register guests, process payments, and reconcile cash and credit transactions.
  • Verify and balance totals from all departments, ensuring accuracy and completeness.
  • Perform and monitor auto-post of room and tax charges, and reconcile balance and settle charges from Micros and HPMS.
  • Resolve guest complaints and concerns in a professional and courteous manner.
  • Provide safety deposit boxes for guests and operate various office machines.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a hotel or hospitality setting preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer

Hilton New Orleans Airport offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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