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Centralized Follow Up LPN

2 months ago

Marshall, Texas, United States Planned Parenthood of Michigan Full time
Job Summary

We are seeking a skilled Licensed Practical Nurse (LPN) to join our team as a Centralized Follow Up LPN. In this role, you will work closely with the Centralized Follow Up and Patient Services Departments to develop and implement centralized follow-up management strategies.

Key Responsibilities
  • Collaborate with healthcare teams to ensure seamless patient care and follow-up
  • Manage lab results, patient notifications, and follow-up activities in accordance with PPHP Medical Standards and Guidelines
  • Provide pre-natal education and support to patients, tracking delivery outcomes and ensuring postpartum visits
  • Receive and manage patient calls, providing professional and comprehensive telephonic nursing assessment and education
  • Document all communication with patients accurately and efficiently
  • Maintain accurate and current electronic logs, notifying pharmacies of new prescriptions and authorizations as needed
  • Follow up with PPHP contracted laboratories and complete audits as instructed by Director, Quality & Clinical Integration
  • Provide high-quality telephone customer service to internal and external customers
Requirements
  • Current NYS license in good standing
  • CPR/BLS certification
  • One-year experience in Women's Healthcare, abortion services, or recovery room preferred
  • Bilingual English/Spanish skills preferred
  • Ability to use a computer for charting, documenting, and communicating
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to perform multiple tasks at once and work in a fast-paced environment
  • Ability to work autonomously with a set of protocols
  • Willingness to work flexible hours, including evenings and weekends
  • Ability to maintain strict confidentiality and display a keen understanding of HIPAA and confidentiality guidelines
What We Offer

Planned Parenthood of Michigan offers a comprehensive and competitive benefits package, including medical, dental, vision, life, STD/LTD, voluntary benefits, and a 401(k) plan with a match.