Financial Counselor

6 days ago


Granite City, Illinois, United States Gateway Regional Medical Center Full time
Job Summary

We are seeking a highly skilled and compassionate Financial Counselor to join our team at Gateway Regional Medical Center. As a Financial Counselor, you will play a vital role in ensuring that our patients receive the financial support they need to access quality healthcare services.

Key Responsibilities
  • Provide financial counseling and education to patients and their families, explaining their financial obligations and options for payment.
  • Collect patient liability and establish payment arrangements, discussing payment options and screening for eligibility.
  • Identify alternative resources for financial reimbursement and complete complex financial counseling, including the review and submission of charity applications.
  • Monitor, review, and resolve patient account issues on assigned reports, performing account analysis and trending.
  • Function as a team leader in the department, ensuring daily processes are complete, scheduling employees, providing answers to employee questions, and assisting in employee orientation and training.
Requirements
  • Three (3) years of experience in a hospital or medical business office setting.
  • High school graduate or equivalent.
  • Additional college or business training preferred.
Skills and Abilities
  • Minimum typing skills of 35 wpm.
  • Through knowledge of computer systems in healthcare information systems.
  • Knowledge of function and relationships with hospital environment preferred.
  • Proficiency in medical terminology.
  • Working knowledge of insurance plans and requirements.


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