Senior Quality Assurance Engineer

1 week ago


Boston, Massachusetts, United States Servomex Full time
About the Role

Servomex, a leading provider of gas analysis solutions, is seeking a highly skilled Senior Quality Assurance Engineer to join our team. As a key member of our Quality Team, you will play a critical role in driving manufacturing excellence and ensuring the delivery of high-quality products to our customers.

Key Responsibilities
  • Drive manufacturing improvements by coaching manufacturing teams through problem-solving activities and implementing process controls.
  • Assist operations and local quality functions in tracking, documenting, and reporting quality assurance key performance indicators.
  • Maintain and drive Quality-related KPIs (Key Performance Indicators) to ensure continuous improvement.
  • Liaise with suppliers to address quality issues with purchased parts and ensure compliance with company quality standards.
  • Manage and drive a resolution system for customer complaints and reported quality issues, ensuring closure in accordance with company guidelines and external regulatory requirements.
  • Develop manufacturing process controls, identifying areas for improvement and implementing changes as needed.
  • Facilitate and lead process and product improvement projects to enhance quality and efficiency.
  • Interpret, build upon, and comply with company quality assurance standards, ensuring adherence to industry best practices.
About You

We are seeking a highly motivated and experienced Senior Quality Assurance Engineer with a strong background in quality assurance and manufacturing. The ideal candidate will possess:

  • A Degree (or equivalent) in an engineering/electronics/manufacturing discipline.
  • Solid and progressive experience within a quality (or closely related) role in a related manufacturing industry/sector.
  • Proven and demonstrated knowledge of quality assurance terminology, methods, and tools.
  • Analytical, problem-solving, and decision-making skills.
  • Experience of New Product Introduction (NPI) within a manufacturing environment.
  • Demonstrated and substantial experience and knowledge of implementing process controls and supporting and complying with best practices.
Desirable Qualities
  • Experience and knowledge of Lean 6 sigma techniques.
  • ISO9001 Quality Management / Auditing.
  • Experience of working within an electronics environment.
  • Experience in the facilitating of Lean events.
  • Minitab.
  • SAP.
  • Lean Six Sigma Green / Black belt qualification/ Practitioner.
What We Offer

Servomex offers a competitive salary and a comprehensive benefits package, including:

  • Health, Dental, Vision, Life & Long-term Disability Insurance.
  • 3 weeks of Paid time off.
  • 11 paid holidays and 2 floating holidays.
  • Volunteering day.
  • 401(k) with company match.


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