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Project Leader Systems

2 months ago


Los Alamitos, California, United States Epson Full time
Job Title: Project Leader Systems

Epson, a leading provider of digital solutions, is seeking a skilled Project Leader Systems to support the company's essential systems landscape, particularly for Service & Support Platforms including SAP CS Service Management.

This is a 100% remote position.

Key Responsibilities:
  • Provide technical leadership in the development and maintenance of large, complex on-line and batch business information systems.
  • Oversee solution architecture, technical design, and development for large, complex projects.
  • Monitor and address day-to-day system performance, efficiency, and availability of production systems.
  • Actively participate in the evaluation and prioritization of proposed systems projects based on cost/benefits, available IS resources, and overall IS objectives.
  • Responsible for day-to-day management of projects within area of responsibility.
  • Ensure the success of each project by directing system development phases, including meeting project objectives within specified cost and time frame parameters and according to defined requirements.
  • Communicate task status/issues to IS management, develop project plans, and track project progress.
  • Contribute to the allocation of appropriate personnel and resources to projects, coordinate IS function and user resources, and track actual versus planned expenses for projects.
  • Research and evaluate the acquisition/development of appropriate software products, participate in the development of success criteria, and ensure that they are met.
  • Conduct feasibility analysis, gather and organize business/user requirements, and be responsible for systems architecture, design, and systems integration.
  • Participate in application design review, develop and conduct system/unit test plans, coordinate and assist in creation of user acceptance test plans and execution, and coordinate and/or participate in development of implementation schedules within IS and with business operation.
  • May include user training sessions and associated documentation.
  • Conduct ongoing communication within IS and with business operations, including user review meetings for milestone sign-off, obtaining user feedback, and reporting on project status.
  • Direct day-to-day maintenance of production software systems, participate in planning and execution of Disaster Recovery testing, and keep current with technology trends and their impact to the organization.
  • Ensure established service level agreements are adhered to.
Requirements:
  • 8 years+ of SAP hands-on experience with configuration within CS module.
  • 2-3 years' experience as an SAP Systems Lead managing small to medium-sized teams.
  • Service management process with in-depth knowledge of in-house repairs, In/Out - warranty exchanges, warranty claims process.
  • Must have hands-on SAP implementation experience in multiple projects with strong knowledge in design, architecting solutions in SAP, specifically within the CS module.
  • Familiar with SAP Notification object, Installed bases, and service contracts.
  • Good understanding of overall integration with Finance and Accounting.
  • Preferable in consumer electronics industry.
  • Experience with S4 HANA is a plus.
  • Completion of an undergraduate program or equivalent experience (B.A. or B.S. experience).

The starting annual base pay for this role is between USD $151,390 and $195,916. Please note that this position's salary range may include multiple levels.

The actual base is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, and protected veteran status, as well as any other characteristic protected by federal, state, or local laws.