Product Marketing Specialist

2 weeks ago


Lawndale, North Carolina, United States SITA Switzerland Sarl Full time

Overview:

WELCOME TO SITA

SITA stands as the foremost authority in air transport communications and information technology. Our mission transcends mere connectivity; we leverage decades of expertise to enhance every fundamental business, operational, baggage, and passenger process within the air transport sector. Our organization serves 95% of all international air travel destinations, collaborating with over 2,800 air transport and government clients globally. Immerse yourself in a vibrant technological landscape while fostering our collaborative and inclusive culture.

Are you ready to transform air travel? Your journey begins here, with SITA.

ABOUT THE ROLE & TEAM:

As a Product Specialist within the SITA Communications and Data Exchange team, you will become an integral part of our dynamic Value Added Services Product Team. Your role will involve executing the product marketing strategy, ensuring effective customer communications, and managing the product roadmap. The air transport industry is the most globally interconnected sector, reliant on connectivity and driven by data. Our Communications and Data Exchange portfolio securely links airlines, airports, border agencies, and passengers worldwide, processing more industry data than any other provider.

As the industry transitions to digital and cloud-based systems, your contributions will be crucial in supporting the product management of SITAs Value Added Services Portfolio. You will collaborate closely with cross-functional teams, including engineering, marketing, ordering, billing, pricing, legal, regulatory, IT, sales, and operations, to guarantee the successful delivery and ongoing enhancement of our products.

KEY RESPONSIBILITIES:

  1. Market Research and Analysis:
  • Conduct comprehensive research on trends affecting our products, technologies, and market landscape.
  • Assist in managing current and prospective vendors, partners, suppliers, and telecommunications entities.
  1. Product Development and Lifecycle Management:
  • Create compelling product collateral and maintain the internal and external portfolio portals.
  • Support product development processes, including the quote-to-bill cycle for ordering, billing, and revenue assurance, as well as business case formulation.
  • Standardize pricing components for effective project management and support.
  • Develop new package offerings by integrating products from various business units.
  • Oversee the inventory of demo and lab assets.
  1. Project Coordination:
  • Facilitate the coordination of activities and timelines for technical debt projects.
  • Lead initiatives focused on new technologies.
  • Manage projects requiring the integration of SITA products with third-party applications or among different SITA products.
  1. Continuous Learning:
  • Stay informed about the latest technology trends.
  • Engage in training programs and workshops to enhance your skill set.

QUALIFICATIONS:

  • Bachelor's degree in Telecommunications, Computer Science, Business, or a related discipline.
  • Strong analytical skills and meticulous attention to detail.
  • Exceptional communication and teamwork capabilities.
  • A proactive approach to learning and adapting in a fast-paced environment.

WHAT WE OFFER:

At SITA, our workplace thrives on diversity, with a rich tapestry of cultures and backgrounds represented in our workforce. We foster collaboration in our modern offices while embracing a hybrid work model. Our global benefits include:

Flexibility in work arrangements, allowing for remote work up to two days a week, subject to team requirements.

Flexible arrival and departure times to accommodate personal schedules.

The opportunity to work from various locations around the world for up to 30 days each year.

Competitive benefits aligned with local market standards.

SITA is an Equal Opportunity Employer, valuing a diverse workforce. We encourage applications from women, aboriginal people, visible minorities, and persons with disabilities as part of our Employment Equity Program.



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