Automotive Sales Professional

5 days ago


New Haven, Connecticut, United States A-1 Toyota Full time
Join Our Team as a Customer Service Representative

A-1 Toyota is seeking a skilled and dedicated Customer Service Representative to join our team.

The successful candidate will have experience working in a fast-paced environment and be able to communicate effectively with customers and colleagues.

Responsibilities:

  • Set appointments with customers and confirm them in a timely manner
  • Greet customers in a friendly and professional manner
  • Determine vehicle needs based on customer information and a vehicle walk-around
  • Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
  • Produce repair orders for customers with full transparency, including cost and time estimates
  • Communicate with technicians and parts associates to ensure timely completion of work
  • Follow up with customers on the status of their vehicle
  • Set and achieve targeted sales goals
  • Provide an exceptional customer experience to drive loyalty

Benefits:

  • An excellent compensation package, including commission based on productivity
  • A high-volume, highly productive shop with an average of 115 appointed service customers daily
  • A climate-controlled service drive
  • Vacation and sick paid time off
  • A 401(k) plan
  • Medical and dental benefits
  • AFLAC disability insurance
  • Additional life insurance coverage available

Salary: The estimated salary for this position is $55,000 - $75,000 per year, depending on experience.



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