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Deposit Operations Support Manager

1 month ago


New York, New York, United States Amalgamated Bank Full time

Amalgamated Bank is seeking a highly skilled Deposit Operations Support Manager to oversee the quality assurance of customer and deposit account relationships, ensuring compliance with regulatory guidelines.


Purpose of Position:


Perform quality assurance of customer and deposit account relationships, ensuring compliance with regulatory guidelines.


Key Responsibilities:


Manage assigned projects and all facets of development, testing, and implementation for deposit-related products and services.

Perform quality control reviews for new customers and new accounts, ensuring compliance with the Bank's BSA guidelines.

Support the branches, customer center, and commercial banking departments in operational and deposit-related issues.

Manage employee/executive and director confidential account relationships.

Oversee daily operational functions in the Deposit Operations Department.

Liaise with IntraFi Network to coordinate changes to the Bank's CDAR program and oversee operational functions.

Maintain deposit rate indices in Horizon in accordance with SOX controls.

Perform testing and validation for bank and branch system upgrades and Disaster Recovery exercises.

Liaise with internal audit and other agencies to gather and deliver required documents for branch-related audits and examinations.

Provide oversight of the CardPro Program.

Rotational coverage within Deposit Operations sub-divisions.

Perform other duties as directed.

Requirements:
Bachelor's degree or equivalent experience

Three to five years of branch operations experience

Excellent verbal and written communication and interpersonal skills

Proficiency in Microsoft Office

The starting base salary for this role is between $70,000.00 and $80,000.00, dependent on various factors such as training, transferable skills, work experience, business needs, and market demands.