Customer Service Host Representative
6 days ago
At IHOP, we're passionate about spreading joy to our guests every day. As a Customer Service Host Representative, you'll play a vital role in ensuring our guests feel welcome and valued from the moment they step into our restaurant.
About the RoleWe're seeking a friendly and courteous individual to join our team as a Host/Hostess. In this role, you'll be responsible for greeting guests, seating them promptly, and handling their needs with a smile.
Responsibilities- Greet guests warmly and seat them as soon as possible
- Maintain a waiting list and rotate seating stations as needed
- Handle complaints and thank guests for their feedback
- Answer phone calls, take messages, and complete to-go orders while providing exceptional customer service
- Handle money responsibly by maintaining guest checks
- Perform restroom cleaning duties and reset tables by cleaning chairs, booths, and floors
- Ability to communicate effectively with guests and team members
- Willingness to learn and adapt to our fast-paced environment
- Paid Vacation
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Schedules
- Free Shift Meals
- Family Discounts
- On-the-Job Training
- Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)
$10 - $12 per hour, depending on experience
Join Our TeamWe're committed to making every guest meal at IHOP a memorable one. Our teams go the extra mile to make every interaction special, and we lead with a joyful attitude to share positive energy with all of our guests. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you.
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