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Retail Sales Associate BSC

1 month ago

Tacoma, Washington, United States The Lighthouse for the Blind, Inc. Full time
Job Details

Job Location:
Ft. Lewis, WA

Position Type:
Full Time

Education Level:
High School

Salary Range:
$17.18 Hourly

Travel Percentage:
Negligible

Job Shift:
Day Shift

Job Category:
Supply Chain

Job Description

The Lighthouse for the Blind, Inc. is a catalyst for empowerment, transforming the lives of people who are blind, DeafBlind, and blind with other disabilities. We foster self-confidence and instill a life-changing affirmation that independence is possible. Our mission is to ignite a fire of determination in each person we reach, centered on the reality that blindness doesn't define who you are or how you choose to live.

We are currently seeking a Retail Sales Associate BSC to join our team at our Base Supply Center in Ft. Lewis, WA. This is an ideal role for someone who is dependable, self-motivated, and has prior retail and/or sales experience. The ideal candidate will be comfortable working in a warehouse environment and prior military experience is desired.

Responsibilities:
  • Greet customers and assist them in locating products in the store.
  • Direct customers to the appropriate person for non-stock or complex requests.
  • Box or pack customer orders and assist customers in loading purchases in their vehicles or assist with delivery requirements as needed.
  • Answer telephone and assist customer inquiries.
  • Process backorders and contact customers for pick-up.
  • Rotate stock according to packaging expiration date.
  • Communicate with supervisors regarding any uncertainty of work instructions.
  • Complete assigned tasks in a timely manner and adhere to safety standards.
  • May assist in unloading freight and in the receiving process.
  • Ability to pick master cartons off the floor, put them onto carts, and stock shelves.
  • Perform regular housekeeping and assigned janitorial duties.
  • Perform cycle counts and re-stock shelves as freight is received.
  • Assure Shelf Tags are present, readable, in good condition, and accurate.
  • Label shelves with Shelf (Price) Tags and use a sticker system to identify back stock or multiple facings.
  • Identify and label AbilityOne products with shelf talkers.
  • Manage products that are out-of-stock by checking inventory quantity, min/max, and flipping shelf tags where products are sold out.
  • Maintain product quality and standards of the store by constantly facing products.
  • Report any carton and product damage to management for disposition.
  • Represent The Lighthouse for the Blind, Inc. and AbilityOne in a positive manner and maintain a professional appearance.
  • Other duties as assigned.
Minimum Requirements:
  • High School diploma or GED preferred.
  • Must be able to lift up to 50lbs (box of copy paper).
  • Ability to perform work assignments requiring repetitive motions.
  • Ability to stand for up to 8 hours with standard break periods.
  • Must be able to work on concrete floors that may be uneven, standing, stooping, bending, stretching throughout the shift.
  • Must be able to safely use warehouse equipment, climb ladders, and load and unload delivery vehicles.
  • Working knowledge of Zoom Text.
  • Aptitude to perform basic math functions manually and with a calculator.
  • Must be able to use phones, fax, and copier.
  • Must be able to communicate in a pleasant, polite, and professional manner with both customers and co-workers.
  • Should be able to answer routine customer questions and direct them to the appropriate person for resolution.
  • Must be fluent in English, written and spoken.
  • Commitment to The Lighthouse for the Blind, Inc. mission.
  • Ability to work schedule as assigned.
Company Benefits:
  • 12 Paid Holidays per year.
  • Up to 17 days of Paid Time Off (PTO) per year.
  • Medical, Dental, and vision plans.
  • Long-term and short-term disability, AD&D.
  • Life Insurance.
  • 403(b) Retirement Plan with 6% employer match.
  • Tuition Reimbursement.
  • Employee Assistance Program (EAP).
  • Team Member Referral Bonus Program.
  • Paid Leave for Service Animal Training.
  • Focus on Upward Mobility.
  • Inclusive and Supportive Team Environment.

Under the AbilityOne Program, The Lighthouse for the Blind, Inc. gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. Information that is disclosed will remain confidential. Also, your decision not to disclose disability status will not have a negative impact in the hiring process.

The Lighthouse for the Blind, Inc. is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law.