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Assistant General Manager

2 months ago

Council Bluffs, Iowa, United States TravelCenters of America Full time

Job Summary:

The Assistant General Manager - Truck Service is a key leadership role within TravelCenters of America, responsible for supporting the General Manager in driving the success of the Truck Service business unit. This includes overseeing the hiring, training, and development of staff, as well as ensuring the unit meets or exceeds its budgeted sales and maintains company standards.

Key Responsibilities:

  • Collaborate with the General Manager to build and maintain a strong, dynamic Truck Service team by communicating a clear vision and providing direction on marketing, personnel, financial, operational, accounting, and site appearance issues.
  • Assure the business unit meets or exceeds its budgeted sales and is maintained to company standards.
  • Work in concert with the General Manager to develop and implement strategies to maximize Truck Service profitability by building and maintaining a strong loyal customer base within company policies.
  • Supervise and manage the shift(s) to ensure seamless operations and high-quality customer service.

Requirements:

  • Strong leadership and communication skills to effectively manage and motivate a team.
  • Ability to analyze financial data and develop strategies to drive sales growth and profitability.
  • Excellent problem-solving and decision-making skills to address operational and customer service issues.
  • Knowledge of marketing and operational principles to drive business success.