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Medical Records Clerk
2 months ago
We are seeking a highly organized and detail-oriented Medical Records Clerk to join our team at Reeves County Hospital. As a Medical Records Clerk, you will be responsible for processing birth certificates, managing medical records, and providing exceptional customer service to our patients and healthcare providers.
Key Responsibilities- Birth Certificate Processing
- Interview parents to obtain accurate and complete information for birth certificates
- Complete electronic birth certificates using state-provided software, acquire signatures from parents, and transmit to the Bureau of Vital Statistics
- Complete Acknowledgement of Paternity documentation when required, per state regulations
- Release of Information
- Assist walk-in patients with completion of written authorization for release of information
- Monitor the HIM fax machine for incoming requests from patients or medical facilities
- Ensure authorizations are valid, according to hospital policy and regulatory guidelines
- Process, document, and scan requests, authorizations, or other legal documentation within the electronic medical record system
- Scanning
- Prepare patient medical records for scanning by ensuring they are properly identified (name, DOB, MR#, acct #)
- Scan signed documents to the appropriate document type within the electronic medical record
- Telephone
- Answer calls promptly and courteously and assist the caller if able
- Provide written messages to appropriate staff as needed
- Direct all calls appropriately with minimal disruption
- Projects
- Assist with other projects as assigned, including but not limited to purging and packing archived records, etc.
- High School graduate or equivalent
- Typing speed of 45 wpm
- Familiar with operating personal computers and knowledge of general clerical duties
- One year experience in an HIM department preferred
- Knowledge of medical terminology preferred