Sales Performance Leader
1 week ago
Mattress Firm is America's largest specialty mattress retailer, with over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts. Our mission is to help people find the mattress of their dreams, with low prices, the best brands, and expert knowledge.
Our Story
In just over 30 years, we've become a trusted authority on sleep, and our journey has only just begun. We're passionate about making a difference in people's lives by providing exceptional customer experiences and helping them achieve a great night's sleep.
Job Overview
We're seeking an experienced Sales Performance Leader to join our team as a Store Manager. As a key member of our management team, you'll be responsible for leading store operations, driving sales performance, and ensuring exceptional customer experiences.
Key Responsibilities
- Drive individual and team sales performance and KPIs
- Train and coach store employees in sales, product knowledge, and operating activities
- Create store staff schedules to drive store goals and profitability
- Manage sales associate performance and hold them accountable for achieving personal sales goals and demonstrating company values
- Execute performance improvement plans, discipline, and terminate when necessary
- Lead store visits with District Managers and/or Regional VPs, identifying areas of success and opportunity
Requirements
- 3+ years of retail experience, preferably in a leadership role
- Proven track record of driving sales growth and improving customer satisfaction
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
- Competitive salary: $75,000 - $95,000 per year
- Opportunities for professional growth and development
- Comprehensive benefits package, including medical, dental, vision, and 401(k) matching
- Employee discounts on mattresses and sleep accessories, cell phones and electronics, travel, car and home loans, and more
Diversity, Equity, and Inclusion
We believe in creating a workplace that reflects the diversity of our customers and communities. We're committed to promoting equal employment opportunities and celebrating individual differences.
Equal Employment Opportunity
Mattress Firm is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
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