Technical Solutions Associate

6 days ago


Glen Cove, New York, United States Uniguest Full time
About the Opportunity

We are seeking a skilled individual to join our pCare Services team as a Hospital Support Representative. This part-time position involves working in a dynamic environment, providing front-line service to patients and staff, and ensuring our technical solutions meet or exceed customer expectations.

The ideal candidate will have basic computer skills, be self-motivated, and able to work independently in a fast-paced environment. Exceptional customer service and communication skills are required, and customer service experience is preferred.

Main Responsibilities
  • Provide onsite support to customers, including patients and hospital staff, to ensure services meet or exceed their expectations
  • Collaborate with other team members to troubleshoot and resolve any issues affecting services
  • Familiarize customers with the use of our interactive system and its features
  • Replace small defective equipment as needed (TVs, pillow speakers, phones)

Competitive Salary Range: $40,000 - $55,000 per year, depending on location and experience



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