Homeless Services Program Manager

6 days ago

Albany, New York, United States Trinity Alliance of the Capital Region Full time
Job Opportunity

We are seeking a highly skilled and experienced individual to fill the position of Homeless Services Program Manager at Trinity Alliance of the Capital Region.

About Us

Trinity Alliance of the Capital Region is a leading social services organization dedicated to promoting healthy families, improving communities, and providing education and employment opportunities. Our mission is to change generations by empowering individuals and families to achieve their full potential.

Job Summary

The Homeless Services Program Manager will be responsible for overseeing the daily operations of our 20-bed Homer Perkins Center, an OASAS certified Article 820 Community Reintegration Program. This program serves adults with primary substance abuse disorders, providing them with accessible, effective, and compliant services.

Key Responsibilities
  • Develop and implement policies, procedures, and methods governing service provision, ensuring adherence to regulatory requirements.
  • Oversee admission, discharge, transfer, and referral procedures, ensuring seamless client transitions.
  • Ensure service plans are comprehensive, accurate, and up-to-date, reflecting individual client needs.
  • Hire, train, and supervise staff members, including consultants, interns, peers, and volunteers, to ensure adequate staffing levels and shift coverages.
  • Maintain cooperative agreements with other chemical dependence service providers and relevant community resources.
  • E nsure compliance with state and federal laws, regulations, and OASAS guidance documents, working closely with the Compliance Officer.
  • Collaborate with the HR Director to ensure adherence to personnel practices and the Personnel Practices Manual.
  • Supervise staff responsible for food procurement, storage, and preparation, as well as nutritional planning.
  • Conduct staff training on recovery-oriented, strengths-based, family-oriented, trauma-informed best practices, and community-based reentry services.
Requirements

To be successful in this role, you will need:

  • A Master's degree in a social service-related field and five years of professional experience, including supervisory roles.
  • Clinical supervisory experience, preferably in a CASAC setting.
  • Experience providing and supervising recovery-oriented, trauma-informed, strengths-based substance abuse services.
  • Excellent leadership, organizational, analytical, and program development/administrative skills.
  • Strong verbal and written communication skills, with excellent interpersonal and customer service skills.
  • Knowledge of WORD, Excel, and OASAS Reporting Systems, electronic health records, and community resources.
What We Offer

We provide a competitive salary range of $60,000-$75,000, 14 paid holidays, access to health insurance after one month of employment, and accrual of sick days and vacation time from day one. You'll also have opportunities for professional growth and advancement within our organization.

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