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Accounts Receivable Specialist in Property Management
2 months ago
- Dental coverage
- Health coverage
- Paid leave
- Vision coverage
POSITION SUMMARY
This role will directly liaise with the CEO and Controller to ensure effective coordination of all billing and collection activities. The individual will uphold ethical standards, fostering goodwill and a sense of community pride. A proactive approach to pursuing outstanding tenant balances is essential, along with a positive attitude.
KEY RESPONSIBILITIES
Resident Interaction
- Send reminders for unpaid charges via email, text, and phone, following up with tenants and staff as necessary.
- Collaborate with site managers and tenants to establish payment plans and provide updates on payment statuses.
- Conduct monthly reviews of delinquency reports with management.
- Initiate and participate in meetings with agencies to address outstanding balances.
Collections Management
- Invoice and collect payments from tenants and agencies for overdue accounts.
- Submit reimbursement requests to Section 8 for repair costs.
- Document all rent payments in AppFolio and prepare checks for deposit.
Small Claims Administration
- File small claims as necessary to recover overdue payments.
- Coordinate with site management to attend court hearings.
Eviction and Nuisance Management
- Request inspections of delinquent units from Site Management.
- Draft and issue pay or quit notices as required.
- Coordinate habitability inspections of delinquent units, ensuring compliance with documentation requirements.
- Compile necessary documentation for attorney review to process eviction filings.
QUALIFICATIONS
- Experience in collecting residential tenant debts and handling unlawful detainers.
- Background in property management or related fields.
- Strong persistence, problem-solving abilities, and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent communication skills, both verbal and written.
- Proficient in customer service with a positive demeanor.
- Familiarity with residential property management software, particularly AppFolio.
- Hourly rate of $35.00 (commensurate with experience), with full-time employment paid bi-weekly.
- Health insurance coverage available after a probationary period.
- This is a full-time position, requiring 40 hours per week.
- Company-provided laptop and internet-enabled mobile phone.
- All necessary supplies will be provided by management.
- Accrual of paid vacation time.
