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Customer Service Associate

3 weeks ago

Far Rockaway, New York, United States Family Dollar Full time

About the Role: We are seeking a skilled Customer Service Representative to join our team at Family Dollar. As a key member of our retail store team, you will provide exceptional service to customers, ensuring they have an outstanding shopping experience. Your role will involve greeting customers, assisting with merchandise selection, and completing cash register transactions.

Salary and Benefits: The estimated salary for this position is $25,000-$35,000 per year, depending on location and experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, paid time off, and opportunities for career advancement.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Assist customers with merchandise selection, answering questions and providing recommendations as needed
  • Complete cash register transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
  • Maintain a clean and organized store environment, adhering to company standards for visual merchandising and store appearance

Requirements and Qualifications:

  • High school diploma or equivalent required; some college education or relevant work experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Able to work a flexible schedule, including evenings, weekends, and holidays