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Senior Supply Chain Operations Leader
2 months ago
Drive Excellence in Pizza Supply Chain Operations
As a key player in the world's leading pizza enterprise, the Senior Supply Chain Operations Leader will oversee a dynamic team dedicated to manufacturing and distribution within a high-energy supply chain environment.
Key ResponsibilitiesThe Senior Operations Leader will manage three critical areas: Dough Production & Sanitation, Warehouse Operations (inbound and outbound), and Maintenance. This role is pivotal in supporting the strategic objectives of the stores serviced by the supply chain center.
Operational Leadership- Enhance EBITDA and Profit-Sharing metrics by minimizing unnecessary operational expenditures.
- Ensure compliance with quality standards, safety protocols, and all relevant regulations.
- Propose strategies for operational efficiency and productivity enhancement.
- Oversee departmental staffing levels to maintain optimal operational effectiveness.
- Contribute to decisions regarding product delivery to corporate and franchise locations.
- Guarantee consistent inventory oversight, product quality assurance, and adherence to operational standards.
- Establish processes that positively influence:
- Delivery Precision
- Outstanding Customer Service
- Product Management and Handling
- Implement strategic initiatives effectively.
- Act as the primary liaison for the team, customers, and stakeholders in the absence of the Director.
- Provide insights for financial strategies impacting the Supply Chain Center.
- Assist in formulating the annual operating budget and conducting the annual Business Review.
- Identify cost-reduction opportunities in collaboration with Team Leaders while maintaining operational integrity.
- Analyze profit and loss statements to pinpoint strengths and areas needing improvement.
- Manage and track capital budgets and improvements.
- Forge strong partnerships with key stakeholders, including suppliers and franchisees.
- Exemplify engaging, solution-focused behaviors that enhance service level agreements and relationship management.
- Promote inclusive practices that strengthen the overall success of the Domino's brand.
- Provide vision and direction to all personnel within the Supply Chain Center.
- Establish clear, measurable objectives for each team member to drive performance.
- Create a workplace culture that attracts exceptional talent and recognizes high performance.
- Build individual relationships with team members to foster engagement.
- Monitor team dynamics and advise Managers on personnel matters, including hiring, promotions, and disciplinary actions.
- Ensure accountability at all leadership levels.
- Conduct interviews, evaluate performance, and address employee concerns.
- Develop and implement incentive programs to boost productivity and job satisfaction.
- Collaborate with Managers to prepare labor schedules.
- Consult with Human Resources on matters of hiring, retention, and team member relations.
- Conduct annual performance evaluations for direct reports.
- Support the growth of leaders by providing mentorship and development opportunities.
- Bachelor's degree in Supply Chain, Logistics, Business, or a related field is preferred.
- A minimum of 5 years of experience in distribution and/or manufacturing operations.
- Strong leadership capabilities with a successful track record in an operational setting.
- Commitment to exceptional customer service and product quality.
- Proven ability to meet operational goals and deliver results.
- Willingness to relocate for future growth opportunities.
- Aspirations for advancement into a Director role.
- Self-driven with a talent for developing and guiding team members toward achieving objectives.
- Exemplary integrity, positive attitude, and self-discipline; serve as a role model for others.
- Results-oriented with strong organizational and decision-making abilities.
- Excellent communication and interpersonal skills.
- Proficient in computer skills with a high level of analytical capability.
- Competitive compensation
- Paid holidays and vacation
- Supportive work environment
- Benefits available from the first day of employment
- 401k matching contributions
- Employee stock purchase discount
- Company performance bonuses
- Referral bonuses
- Opportunities for career advancement
