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Mobile Service Technician

2 months ago

Tulsa, Oklahoma, United States Snell Motor Company Full time
Job Title: Mobile Service Technician

Snell Motor Companies is a family-owned and operated business with a rich history in the Dallas community, dating back to 1973. As a Mobile Service Technician, you will be part of a team that provides exceptional automotive repair and maintenance services to Ford vehicle owners at their location, rather than at the dealership.

Key Responsibilities:
  • Mobile Service Delivery: Travel to customer locations to perform repairs, maintenance, and diagnostic services on Ford vehicles, ensuring all work is conducted to Ford's standards and specifications.
  • Diagnostic Expertise: Utilize advanced diagnostic tools and equipment to accurately identify vehicle issues and implement effective solutions.
  • Customer Interaction: Provide excellent customer service, including clear communication about the nature of the repair, estimated time of completion, and any necessary follow-up actions.
  • Documentation: Complete all required paperwork and digital documentation for each job, including service reports, repair orders, and parts used, ensuring all documentation is submitted accurately and promptly.
  • Vehicle Maintenance: Perform routine maintenance services, such as oil changes, brake repairs, and tire replacements, while adhering to Ford's service protocols.
  • Safety and Compliance: Adhere to all safety guidelines and regulatory requirements, including proper handling of tools, equipment, and hazardous materials.
  • Inventory Management: Maintain an organized inventory of parts and tools within the mobile service vehicle, ensuring all necessary equipment is available for each job.
  • Technical Knowledge: Stay current with Ford's latest service bulletins, repair procedures, and technical updates to provide the most effective service.
  • Customer Feedback: Collect and address customer feedback to enhance service quality and customer satisfaction.
Benefits:
  • Opportunity to work with a reputable and family-owned business with a long history in the community.
  • Chance to develop and enhance technical skills and knowledge in automotive repair and maintenance.
  • Collaborative and dynamic work environment with a team of experienced professionals.
  • Competitive compensation and benefits package.