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Pharmacy Technician

2 months ago

Phoenix, Arizona, United States The Cigna Group Full time
About the Role

We are seeking a highly skilled Pharmacy Technician to join our team at The Cigna Group. As a Pharmacy Technician, you will play a critical role in ensuring the timely and accurate processing of prescription orders for our patients.

Key Responsibilities
  • Process inbound and outbound calls to gather patient demographics and arrange initial shipments of medications.
  • Create requests and make outbound calls to providers and doctors' offices to obtain prescription requests.
  • Enter data accurately into our system and investigate any issues that may arise with pharmacists, doctors, or other healthcare providers.
  • Provide guidance to patients on medication coverage and ensure that prescriptions are accurately entered into our system.
  • Juggle multiple tasks simultaneously while maintaining attention to detail.
Requirements
  • High School Diploma or GED
  • Minimum of 1 year of relevant experience, preferably in a call center environment
  • Customer Service experience required, with phone experience a plus
  • Valid Pharmacy Technician license/certification/registration as required by state laws
  • Tech-savvy with strong computer/data entry ability and Microsoft Office products
  • High-speed Internet with wired Ethernet connection
  • Private and quiet workspace
What We Offer
  • Fun, friendly, and unique culture
  • Medical, dental, and vision benefits starting on the first day
  • 18 days of paid time off and 8 paid holidays
  • Employer contributions for HRA and HSA accounts
  • 401(k) with company match
  • Tuition assistance