Aviation Account Specialist
2 weeks ago
At Synerfac, we are seeking an experienced Account Manager to join our team. This individual will be responsible for managing client accounts and ensuring the successful delivery of aviation engine repair services.
Key Responsibilities:
- Manage engine and accessory programs to meet production schedule, cost estimate, and customer requirements.
- Identify program risk areas and develop risk mitigation strategies.
- Coordinate with sales and production teams to prioritize work in process.
- Chair meetings to discuss work scopes and present relevant product information.
- Develop accurate cost estimates for projects and deliverables.
- Work closely with sales team to understand customer requirements and pricing expectations.
- Ensure alignment between cost estimates and pricing strategies to maximize profitability.
- Provide periodic status reports to customers.
- Review initial pricing, teardown reports, and engineering data to ensure accuracy.
- Build strong relationships with customers and coordinate visits as required.
- Collaborate with sales department in proposal and contract preparation.
- Coordinate with finance to ensure invoice processing and customer payments.
- Travel to customer sites to discuss projects and understand customer needs.
Requirements and Qualifications:
* 3+ years of experience as a Program Manager or Account Manager in the aviation MRO industry
- Experience in managing accounts using T56 and PT6 engine services preferred.
- Ability to manage cost estimates and intermediate proficiency in Microsoft Excel.
- ERP experience (Quantum preferred) and understanding of turboprop design and operation.
- Proficiency in Microsoft Office Products and bilingual (English and Spanish) a plus.
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