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Barista

2 months ago

New York, New York, United States City Winery Full time
About City Winery

City Winery is a dynamic and unique workplace where wine, food, and live entertainment come together to create an unforgettable experience. Since 2008, we've been turning heads across the nation with our amazing live performances, delectable cuisine, and award-winning, locally produced wines.

Who We're Looking For

We're seeking a passionate and skilled Barista who shares our love of hospitality and is dedicated to delivering exceptional guest experiences. If you're a team player with a strong work ethic, excellent communication skills, and a passion for coffee, we want to hear from you

Responsibilities
  • Prepare and serve high-quality drinks to meet our company standards, while delivering exceptional guest service.
  • Take orders, serve food and beverage, handle transactions, and support guest service needs from beginning to end.
  • Upsell, increase check average, compete in sales incentives, drive marketing promotions & special events, and promote the City Winery brand.
  • Maintain a working knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant.
  • Communicate with management or coworkers on inventory and maintenance issues.
  • Attend trainings, tastings, meetings, as needed.
Requirements
  • Minimum 1 year barista experience and/or relevant equivalent experience.
  • Interest in coffee origins, roasts, and brew methods a plus.
  • Latte art skills a plus.
  • Strong work ethic, team player, and exceptional guest service skills.
  • Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit.
  • Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment.
  • Aptitude to resolve problems.
  • Ability to execute professional guest service experience.
  • Ability to handle all guests with composure and hospitality.
  • Polished presentation.
  • Ability to take direction from others.
  • Ability to work both independently and in a team environment.
  • Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS.
  • Ability to work a flexible schedule including days, nights, weekends, and holidays.
  • Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 pounds.
What We Offer
  • Competitive pay plus generous benefits.
  • An atmosphere of learning, development & enrichment opportunities.
  • A career trajectory within a growing company with abundant opportunities for advancement.
  • A fun team of passionate individuals who share your love of hospitality and the opportunity to provide guests with unforgettable nights filled with music & wine.
  • Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking & more depending on position and other Company eligibility requirements.