Customer Service Representative

3 weeks ago


Eastlake, Ohio, United States Fred Loya Insurance Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for selling new auto insurance policies, renewing policies, and servicing existing policies.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Answer questions regarding customer policies and provide solutions
  • Process transactions and identify potential needs for customers
  • Follow up with customers on quotes, renewals, and cancellations
  • Participate in marketing initiatives for new business development
Requirements
  • High school diploma or equivalent
  • Business professional attire
  • Good communication and customer service skills
  • Reliable transportation
  • Ability to work in a fast-paced environment
What We Offer
  • Bonus pay
  • Paid training
  • Paid holidays
  • Paid vacation days
  • Paid sick days
  • Health, dental, and vision insurance
  • 401K matching
  • Opportunity for rapid career growth and advancement


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