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Lead Cashier

2 months ago

Leesburg, Virginia, United States Sprouts Farmers Market Full time

Job Summary:

We are seeking a highly skilled and experienced Lead Cashier to join our team at Sprouts Farmers Market. As a key member of our operations team, you will be responsible for supervising a team of cashiers, ensuring excellent customer service, and maintaining high standards of operational efficiency.

Key Responsibilities:

  • Team Supervision: Supervise and support a team of cashiers and courtesy clerks to ensure excellent customer service and maintain a positive store environment.
  • Customer Service: Assist with potential customer assistance issues at the register and provide solutions to resolve customer complaints.
  • Operational Efficiency: Maintain cash register supply levels, ensure cleanliness standards are met, and oversee the proper execution of meal and rest breaks.
  • Leadership Development: Hire, train, and provide disciplinary actions for new cashiers, and provide opportunities for career growth and professional development.
  • Store Standards: Maintain high standards of store appearance, cleanliness, and security, and ensure that all team members are aware of and adhere to company policies and procedures.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to train and develop team members to achieve high levels of performance.
  • Strong problem-solving skills and ability to resolve customer complaints in a professional and courteous manner.