Customer Service Representative

4 weeks ago

Chicago, Illinois, United States Power Stop LLC Full time
Customer Service Representative Job Description

PowerStop LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, processing orders, and resolving issues in a timely and efficient manner.

This is a hybrid role that requires at least two days onsite at our Burr Ridge office and three days work from home. You will be working collaboratively with colleagues and other departments to ensure smooth order fulfillment and customer satisfaction.

Key Responsibilities:
  • Handle all incoming calls and email inquiries promptly and professionally, providing accurate information about products, services, and order status.
  • Accurately enter and manage customer orders in the systems and ensure all details are correct and follow up with customers as needed.
  • Address and resolve customer complaints and issues, including order discrepancies, shipping delays, and product returns. Escalate complex problems to the appropriate department or manager.
  • Understand our products inside out and keep records of customer interaction, transactions, comments, and complaints.
  • Work collaboratively with colleagues and other departments to ensure smooth order fulfillment and customer satisfaction.
  • Gather customer feedback and provide insights to the CSR manager to help improve products, services, and processes.
  • Stay up to date with product knowledge, industry trends, and best practices in customer service.
Requirements:
  • High School Diploma, associate degree, or equivalent required.
  • 2+ years of experience in customer service, preferably in a distribution or related industry.
  • Bi-lingual English and Spanish preferred but not required.
  • Exceptional organizational capabilities and track record for handling multiple tasks simultaneously.
  • Possess excellent written and verbal communication and interpersonal relationship skills to collaborate with diverse teams.
  • Ability to adapt to a fast-paced, ever-changing environment.
  • Possess a positive and friendly attitude and outgoing demeanor.
Equal Opportunity Employer:

PowerStop LLC is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or national origin.

  • Customer Service Representative

    4 days ago

    Chicago, Illinois, United States Unique Repair Service Full time

    Customer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? We're seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Unique Repair Services.Key Responsibilities:Promptly answer calls and respond to customer inquiries in a professional and courteous manner.Create work...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Wisconsin Public Service Full time

    Customer Consultant - InboundPGL, a subsidiary of WEC Energy Group, is seeking a highly motivated and customer-focused individual to join our dynamic customer service team in Chicago, Illinois.Key Responsibilities:Resolve customer contacts involving billing, payments, service offerings, and service ordersReceive and report emergencies and outages to service...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Dan Ray - State Farm Agent Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Dan Ray - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States TelAssist Full time

    Customer Service Representative Job DescriptionAt TelAssist, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers.Key Responsibilities:Handle incoming calls in a professional and friendly mannerProvide and...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Moon Moments Ltd Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our sales and marketing team at Moon Moments Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Meet with customers to provide...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Domino's Pizza LLC Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction with our...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Costa Ivone LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Costa Ivone LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling high-volume calls, and performing administrative...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Housing Headquarters Inc Full time

    Customer Service Representative Job DescriptionHousing Headquarters Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...

  • Customer Service Representative

    5 hours ago

    Chicago, Illinois, United States Fresh Form Draft Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Fresh Form Draft. As a Customer Service Representative, you will be the first point of contact for our clients' customers, providing exceptional customer service and support. You will play a crucial role in representing...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Sun Technologies Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage large volumes...

  • Customer Service Representative

    2 days ago

    Chicago, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeCompany Description:Domino's Pizza LLC is a leading pizza delivery company that values excellent customer service. We are seeking a Customer Service Representative to join our team.Job Description:We are looking for a Customer Service Representative with a positive attitude, excellent communication skills, and the...

  • Customer Service Representative

    5 days ago

    Chicago, Illinois, United States Beacon Hill Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Beacon Hill. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Handle inbound...

  • Customer Service Representative

    5 days ago

    Chicago, Illinois, United States U-Haul Full time

    Job Title: Customer Service Representative About the Job: Are you a people person looking for a challenging and rewarding career opportunity? Do you have excellent communication and problem-solving skills? U-Haul is seeking a Customer Service Representative to join our team! Job Summary: As a Customer Service Representative, you will be the face of...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers in a friendly and professional manner.Key Responsibilities:Provide exceptional customer service to customers via phone,...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Circle K Full time

    Customer Service Representative at Circle KWe are seeking a Customer Service Representative to join our team at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...

  • Customer Service Representative

    5 days ago

    Chicago, Illinois, United States Circle K Full time

    Customer Service RepresentativeAt Circle K, we're looking for a Customer Service Representative to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Key Responsibilities:Provide prompt and courteous customer service to all...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Fresh Form Draft Full time

    {"h1": "Customer Service Representative", "p": "At Fresh Form Draft, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients\u2019 customers. Responsibilities: * Provide timely and effective...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving...