Logistics Operations Manager

4 weeks ago


Waller, United States Daikin Full time
About the Role

The Logistics Operations Manager is a key position at Daikin, responsible for overseeing the warehouse and distribution operations to ensure internal and external customer satisfaction. This role requires a strong working knowledge of high-performance warehouse and distribution operations, business principles, processes, and best practices.

Key Responsibilities
  • Develop and maintain efficient procedures and processes to maintain efficient warehouse operations.
  • Collaborate with the Director to establish and implement departmental short-term and long-term goals, provide metrics, KPIs, and analyze data to make informed decisions.
  • Manage and ensure all company policies and procedures are communicated, interpreted, and followed.
  • Labor management, seasonal labor planning, material handling management.
  • Directly interact with internal and external customers on service issues and damage complaints, visiting customers as needed.
  • Implement and drive continuous improvement processes and change management.
  • Establish and maintain good working relationships with other departments.
  • Assist Inventory Control to maintain high inventory accuracy.
  • Develop and mentor employees to improve managerial bench strength.
  • Manage safety and housekeeping procedures for a clean and safe working environment.
  • Manage operations within budgeted goals outlined by the Director.
  • Exercise disciplined expense control on all operational activities.
  • Facility management, including preventive maintenance and repairs.
  • Perform additional projects and duties to support ongoing business needs.
Requirements
  • 10+ years of experience in logistics/supply chain, with a background in fulfillment, shipping/receiving, and warehousing.
  • 5+ years in a managerial/leadership role.
  • 5+ years of experience with performance metrics, process improvement, change management, and Lean methodologies.
  • Bachelor's degree in Logistics, Supply Chain, or Business Management, or relevant experience.
What We Offer
  • Benefits effective on day one for all full-time direct hires.
  • Training programs to help guide team members and develop new skills.
  • Growth opportunities to advance your career.
  • Part of a global company with a family of brands backed by Daikin Industries, Ltd.


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