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Technical Operations Manager

2 months ago

Herndon, Virginia, United States SOSi Full time
Job Summary

SOSi is seeking a highly skilled Technical Manager to join our team. As a Technical Manager, you will be responsible for designing and implementing technical infrastructure to support research, including both financial and tactical aspects of infrastructure. You will also be responsible for overseeing IT resources, including personnel, and providing guidance on priorities, oversight, and training.

Key Responsibilities
  • Design and Implementation of Technical Infrastructure: Responsible for designing and implementing technical infrastructure to support research, including both financial and tactical aspects of infrastructure.
  • Oversight of IT Resources: Responsible for overseeing IT resources, including personnel, and providing guidance on priorities, oversight, and training.
  • Procurement of Resources: Responsible for procuring all resources required to support technical infrastructure, including developing and maintaining vendor relationships.
  • Briefing Technical Solutions: Responsible for briefing technical solutions to clients, including describing technical concepts in non-technical terms.
  • Navigating Client Approval Processes: Responsible for navigating client approval processes for solutions, including preparing documentation in client required formats.
  • Standard Operating Procedures: Responsible for developing and maintaining standard operating procedures for infrastructure, including written documentation and training for all personnel utilizing the capabilities.
  • Backup to Program Manager: Responsible for providing backup to the program manager for contracts associated with infrastructure, including maintaining and expanding client relationships and filing all contract required artifacts at client and corporate level.
Requirements
  • Active TS/SCI Clearance: Must have an active in-scope TS/SCI clearance with poly.
  • Technical Operations Experience: Must have 10+ years of experience in technical operations or targeting research, ideally including OSINT suites and command line tools.
  • Cyber Security Experience: Must have 10+ years of substantive experience in cyber security and/or great power competition topics.
  • Operational Planning Experience: Must have experience developing and implementing operational plans, including carrying new concepts through idea, design, implementation, and O&M.
  • Documentation and Tracking Experience: Must have proven experience maintaining documentation and tracking with a high-level of detail.
  • System Failure Identification: Must have experience identifying system failures, documenting issues objectively, and developing proactive solutions.
  • Briefing Senior-Level Clients: Must have experience briefing senior-level client managers.
Preferred Qualifications
  • Expertise in Technical Operations: Expertise in technical operations, including pen testing and PCAP analysis.
  • Administrative Experience: Experience managing administrative aspects of operations, including budgets, approvals, and financial paperwork.
  • PowerPoint Skills: Strong PowerPoint skills, including preparing diagrams of system logic and translating complex topics into pithy, non-technical bullets.
  • Personnel Management Experience: Experience managing personnel and mentoring junior team members.
Work Environment
  • Travel Requirements: Travel between local worksites will be required.
  • Work Conditions: Normal office working conditions with possible requirement to lift and/or move objects or packages of up to 25 lbs.
  • Non-Traditional Working Hours: Limited non-traditional working hours, including consecutive nights or weekends, may be needed.