IT Support Professional

7 days ago


Bellevue, Washington, United States Meriton, LLC. Full time
About the Job

We are seeking an experienced IT Specialist II to join our team at Meriton, LLC. As a key member of our technology department, you will play a vital role in ensuring the smooth operation of our computer systems, software, and networks.

Responsibilities
  • New user equipment and account setup, including deployment and license management
  • Train end users in the use of equipment and software
  • Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.
  • Provide both in-person support and support for remote workers
Requirements

To be successful in this role, you will need to possess excellent analytical and problem-solving skills, as well as the ability to work independently with minimal supervision.

You should have a minimum of 2 years of experience in an IT services support role, and preferably hold a Microsoft (MCP) Certification and/or ITIL (fundamentals level).

The estimated salary for this position is $80,000 - $90,000 per year, depending on experience.



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