Family Services Case Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and compassionate Family Services Case Manager to join our team at Community Teamwork. As a key member of our staff, you will be responsible for providing entry-level case management to clients and their families, promoting family engagement and school readiness.
Key Responsibilities:
- Welcome families into the program via Parent Orientation and Enrollment Meetings, encouraging parents to become engaged in the program's decision-making process.
- Complete intake and needs assessments with each family, identifying areas such as housing, finance, employment, education, and health.
- Maintain accurate case records, documenting all services rendered, including case notes, telephone contact logs, and referrals.
- Enter required data into agency databases, ensuring timely reporting and compliance with Head Start/EEC mandates.
- Provide emergency response management to address crises or safety issues that may arise.
Requirements:
- 1-2 years' experience in human services or early education.
- Experience working with parents and/or young children preferred.
- Proficiency in Spanish, Portuguese, Khmer, or Arabic preferred.
- Desire to work with low-income, culturally diverse, and at-risk families and individuals.
- Proof of MMR and recent physical.
- Excellent Customer Service, organizational, interpersonal, oral, and written communication skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficient computer skills required in basic computer software and data collection systems.
Education & Experience:
Bachelor's Degree required, preferably in a Human Services related field.
Community Teamwork is an equal opportunity employer.
We are committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations.
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