Retail Key Carrier Supervisor

2 weeks ago


Ames, Iowa, United States HomeGoods Full time
Key Carrier Role Overview

At HomeGoods, we're always looking for talented individuals to join our team as Key Carriers. As a Key Carrier, you'll play a vital role in maintaining the overall success of our store, working closely with our management team to ensure seamless operations and exceptional customer service.

Key Responsibilities:

  • Alternate between Coordinator and Key Carrier roles, taking on leadership responsibilities as needed
  • Provide exceptional customer service, creating a positive experience for every customer
  • Act as Manager on Duty, adhering to company policies and procedures
  • Ensure store teams perform tasks and activities in accordance with store plans, prioritizing as needed
  • Address customer service issues, providing coaching and feedback to associates

Requirements:

  • Able to work a flexible schedule, including nights and weekends
  • Team player with excellent communication and organizational skills
  • Proven problem-solving skills and ability to multitask
  • Knowledge of company standard software, systems, and procedures

What We Offer:

  • Competitive hourly rate: $14.00 - $14.50
  • Opportunities for career growth and development
  • Benefits package, including associate discount, EAP, and more

Join Our Team:

We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and customer-focused individual looking for a challenging role, apply today



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