Retail Sales Associate

4 weeks ago


Ames, Iowa, United States HomeGoods Full time

At HomeGoods, we're passionate about delivering an exceptional customer experience. As a Retail Sales Associate, you'll play a key role in making that happen.

Key Responsibilities:

  • Provide top-notch customer service, engaging with customers and embodying our customer experience principles.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately process customer purchases and returns, counting change back to customers according to established procedures.
  • Promote credit and loyalty programs to drive sales and customer loyalty.
  • Maintain and uphold merchandising standards, following established procedures and guidelines.
  • Process and prepare merchandise for the sales floor, adhering to company procedures and standards.
  • Initiate and participate in store recovery as needed, ensuring a clean and organized store environment.
  • Adhere to all labor laws, policies, and procedures, supporting a safe and inclusive work environment.

Requirements:

  • Excellent customer service skills, with a focus on delivering a personalized experience.
  • Able to work a flexible schedule to support business needs, including evenings and weekends.
  • Strong communication and organizational skills, with attention to detail and a focus on accuracy.
  • Capable of multi-tasking, prioritizing tasks, and managing time effectively.
  • Able to respond appropriately to changes in direction or unexpected situations, remaining calm and composed under pressure.

Benefits:

  • Competitive hourly rate, with opportunities for advancement and professional growth.
  • Associate discount, EAP, and other benefits to support your well-being and success.
  • Opportunities for professional development, including training and education programs.

About Us:

At HomeGoods, we're committed to creating a positive and inclusive work environment, where everyone feels valued and supported. We're passionate about delivering an exceptional customer experience, and we're looking for talented individuals like you to join our team.



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