Specialty Pharmacy Technician

2 weeks ago


Phoenix, Arizona, United States Soleo Health Full time
About the Role

Soleo Health is seeking a highly skilled Specialty Pharmacy Technician to join our team. As a key member of our pharmacy team, you will play a critical role in ensuring the seamless delivery of complex care to our patients.

Key Responsibilities
  • Act as the single point of contact for specialty patients, coordinating timely medication dispense and delivery
  • Work under the supervision of a pharmacist to capture assessment data, ascertain patient supply needs, and schedule new and refill medication deliveries
  • Run daily and weekly pharmacy reports as needed
  • Answer phones and warm transfer calls to the appropriate location, monitor incoming faxes, and monitor TCMC refill queues
  • Send orders to physicians for signature
  • Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level
  • Document all patient interaction and care coordination in the designated system of record for clear and consistent communication
  • Complete therapy-specific training as required
Requirements
  • High School Diploma or equivalent
  • Registered/Certified Pharmacy Technician (CPhT), or as required to perform pharmacy duties as required by the Board of Pharmacy
  • Prior customer service/patient services experience required
  • Prior experience in home infusion and/or specialty pharmacy preferred
  • Basic to intermediate efficiency with Microsoft Excel, Word, and Outlook
  • Intermediate proficiency in typing preferred
About Us

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset.

Experience the Soleo Health Difference

We are committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation.

We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees.



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