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Business Support Analyst IV

1 month ago

Troy, New York, United States Rensselaer Polytechnic Institute Full time
Job Summary

The Business Support Analyst IV is a key role at Rensselaer Polytechnic Institute, responsible for leveraging complex technology and applications to meet organization needs. This position provides technical support and business solutions for day-to-day operations, ensuring efficient and effective utilization of Institute enterprise applications.

Key Responsibilities
  • Continual evaluation and system improvement
  • Application deployment and training
  • Upgrade coordination
  • System troubleshooting
  • Determination of appropriate integration points
Requirements
  • Bachelor's degree
  • Five (5) or more years of relevant professional work experience
  • Proven experience in technical support and business solutions
  • Strong analytical and problem-solving skills
  • Excellent communication and mentoring abilities
  • Experience in Project Management
Preferred Qualifications
  • Experience in Higher Education
  • Experience with human resources information systems
  • Experience working across and between enterprise and application software
What We Offer

Rensselaer Polytechnic Institute offers a comprehensive and affordable benefits package, including a stable pay growth, a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment.